Hospitable, formerly known as Smartbnb, made its name automating guest messages. Boostinghost is a PMS from France that covers messaging with AI, but also cleaning, security deposits and owner invoicing. Both promise to save you time; they don't do it the same way. This comparison is based on both vendors' public information; points we couldn't confirm on an official Hospitable page are marked "to verify". We make Boostinghost, so we say so up front.
The short answer
Hospitable is an American tool focused on automation: suggested and automatic replies, cleaning tasks assigned based on bookings, access codes, a direct booking website and owner statements, according to the vendor. Boostinghost covers a similar scope with a French approach: AI in 26 languages from the welcome book, cleaning with photo rules, card-hold security deposits, owner invoicing with tax certificates and Agency Mode. If you operate in France with owners, local support and French compliance weigh heavily.
The comparison in one table
| Criteria | Boostinghost | Hospitable |
|---|---|---|
| Origin | France | United States |
| Interface language | French and English | English; French to verify |
| Major platforms | Airbnb, Booking.com, Vrbo, Expedia via API connection | Airbnb, Booking.com, Vrbo and others, according to the vendor |
| AI replies | Replies in 26 languages from the welcome book, hand-off to the host | Suggested replies and rule-based automatic replies, according to the vendor |
| Cleaning | Jobs, checklists, photo rules, restocking | Tasks assigned based on bookings and team availability, according to the vendor |
| Smart locks | Igloohome, Nuki, TTLock (Pro plan and up) | Temporary access codes, according to the vendor |
| Direct booking | BHGuest guest app, Stripe payment, promo codes | Direct booking website with payment, according to the vendor |
| Owners | Invoices, expenses, tax certificates, Agency Mode | Owner reports and portal, according to the vendor |
| French compliance | Police registration form during online check-in, registration number, tourist tax, PDF contracts | To verify |
| Price | Public price list in euros including VAT | To verify on the vendor's website |
"To verify" means we couldn't confirm the information on an official page at the time of writing, not that the feature doesn't exist.
Messaging and artificial intelligence
This is Hospitable's home turf: automatic message sequences, suggested replies in the inbox and autonomous replies governed by rules.
Boostinghost combines two mechanisms:
- scheduled messages (confirmation, arrival, security deposit, check-out, review), automatically translated into the guest's language;
- AI replies that rely on the welcome book and the booking to answer free-form questions, in 26 languages, and alert you as soon as they're unsure or a sensitive topic comes up (refund, breakdown, dispute).
The right criterion isn't the number of automated messages, but the accuracy of the answers and the quality of the hand-off. Test both tools with ten real questions from your guests. Our method: Choosing a PMS with AI for guests.
Operations: cleaning, access, security deposits
Hospitable advertises automatic assignment of cleaning and maintenance based on bookings, with notifications when a task changes, and the sending of temporary access codes.
In Boostinghost, each departure creates a cleaning job with the property's checklist and photo rules (minimum number, photos taken on site). The cleaner flags supplies to buy. Igloohome, Nuki and TTLock lock codes are generated automatically, and the security deposit is requested as a card hold, with tracking and reminders. To find a cleaning provider in France, Boostinghost connects to Hosterzz for free.
Property managers and owners
If you manage on behalf of owners in France, check invoicing: commission, expenses, statements and tax documents. Boostinghost generates numbered owner invoices, tax certificates and management agreements signed online, and Agency Mode lets you oversee your clients' accounts. At Hospitable, ask to see the owner reports and check how well they fit French practices.
Language, support and compliance
An American tool can work very well in France, but three points deserve a test:
- the language of the interface and support, for you and your field team;
- French obligations: registration number, tourist tax, police registration form for foreign guests;
- data hosting and GDPR compliance.
Who is each solution for?
- Hospitable: hosts and managers comfortable in English whose priority is automating messages and tasks, especially on Airbnb.
- Boostinghost: multi-property owners and property managers, especially in France, who want a single tool with AI, cleaning, security deposits and owner invoicing.
Frequently asked questions
Is Hospitable available in French?
Check the language of the interface and support on the vendor's website before committing, especially if your cleaning team uses the tool.
Which one automates messages best?
Both automate messages. Compare on your own guest questions: accuracy, tone, reply language and the ability to hand off to a human.
Does Boostinghost handle lock codes?
Yes, with Igloohome, Nuki and TTLock, from the Pro plan.
Can you move from Hospitable to Boostinghost?
Yes, property by property: disconnect the listing from the old tool before connecting it to the new one, then check future bookings. See Switch PMS without losing your bookings.
Does Boostinghost offer a free trial?
Yes, 14 days with every feature, no credit card.
Key takeaways
Hospitable and Boostinghost both automate the guest relationship and part of operations. Hospitable grew out of message automation in the United States; Boostinghost brings together AI in 26 languages, cleaning with photo proof, security deposits and owner invoicing for the French market. Test on your real guest questions and on an owner invoice before choosing.
Sources
- https://www.boostinghost.fr/
- https://www.boostinghost.fr/en/pricing.html
- https://www.boostinghost.fr/en/ia.html
- https://hospitable.com/features
